SHIPPING

Shipping

 

The following services are used for shipping: 

 

UK Shipping:

 

Standard: Royal Mail Tracked 48 - Delivery Time: 2-3 working days. 

                  Price:   £3.95

 

Express: Royal Mail Tracked 24 - Delivery Time: 1-2 working days.

                 Price: £5.95  

 

These Royal Mail Tracked UK services include: 

- FREE SMS and email updates with tracking information

- FREE re-delivery if you are not in on the first delivery attempt

- A fully tracked service from collection until delivery at your door

- Full compensation for lost post*

 

 

Europe Shipping: 

Includes all EU states, Norway & Switzerland.

Prices:  calculated at checkout based on individual order weight.

 

Tracked:  EU Tracked Shipping from £7.99 !

  • Our tracked EU service
  • Delivery aim: 3 – 5 working days
  • Additional duties & taxes may apply*

     

    All tracked orders are shipped using national post services:

    Deutsche Post, PostNord, Poste Italiane, Correos, PostNL, AnPost & La Poste etc.

    For the full list of EU partner shipping services: https://www.royalmail.com/sending/international/international-tracked-signed/delivery-partners

    *The UK has left the EU. This means customers ordering from the EU may have country specific Import VAT to pay. This is approximately 20% of order value. This applies only on orders over a value of €22. Duties may also apply on orders over €150.  

     

    USA / Canada Shipping:

     

    Prices:  calculated at checkout based on individual order weight.

     

    Tracked: USA / Canada Tracked Shipping from £6.99 !

    • Our TRACKED North America shipping service
    • Ships with USPS / Canada Post
    • Delivery aim: 4 – 5 working days

     

    DHL Express: Super Fast Shipping from £19.99 !

    • Our fully tracked express service
    • Delivery aim: 1 – 2 working days

     

     

    Australia / New Zealand Shipping:

     

    Prices:  calculated at checkout based on individual order weight.

       

      Tracked: AUS / NZ Tracked Shipping from £6.99 !

      • Our TRACKED AUS / NZ shipping service
      • Ships with Australia Post / NZ Post
      • Delivery aim: 6 – 9 working days

       

      DHL Express: Super Fast Shipping from £23.99 !

      • Our fully tracked express service
      • Delivery aim: 1 – 3 working days

       

       

      Rest Of World: 

       

      Prices: calculated at checkout based on individual order weight. 

         

        Tracked: International Tracked Shipping from £6.99 !

        • Our TRACKED international shipping service
        • Ships with national post service in each country
        • Delivery aim: 7 – 14 working days

         

        DHL Express: Super Fast Shipping from £26.99 !

        • Our fully tracked express service
        • Delivery aim: 1 – 3 working days

         

         

        For the full list of International partner shipping services: https://www.royalmail.com/sending/international/international-tracked-signed/delivery-partners

         

        We will ship all orders made before 1pm the same day, any orders placed after this time will ship the next working day. We ship each day Monday to Friday, we do not ship on weekends or UK Bank Holidays. Orders placed after 1pm on Friday will not ship until the following Monday.  

         

         

        NOTE:

        *Only available when post is confirmed as lost by Royal Mail, any situations where tracking has an order as 'delivered' will not be considered for compensation. Only available on the Tracked services. The maximum compensation is £100. 

        *All our orders are packaged and shipped from our warehouse in London - United Kingdom.